Melbourne Reiki and Wellness will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
Melbourne Reiki and Wellness may use personal information for purposes including:
● to better understand your needs;
● for internal record keeping;
● to provide you with information, updates and our services;
● to make you aware of new and additional products, services and information which we think you may find interesting;
● direct marketing material;
● to improve our products and services; and
● to contact you by a variety of measures including, but not limited to telephone, email, text message or mail.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law any basic personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like an outline of the information held, or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
Melbourne Reiki and Wellness reserves the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
You can opt out of any marketing emails at any time.
Melbourne Reiki and Wellness is committed to ensuring that the information you provide to us remains secure and confidential. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Personal information collected during all Reiki and Intuitive healing sessions are kept highly confidential between client and practitioner. Any information provided by you during a Reiki and Intuitive healing session is for the use of the practitioner only during Reiki sessions, as a reference and guide for that current session and any future Reiki sessions.
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of www.melbournereikiandwellness.com.au our customers or third parties or if required by law. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally.
Last updated 1st September 2020